Waiting isn’t always easy — especially in customer service, professional emails, or everyday conversations. While “please be patient” is a polite and commonly used phrase, repeating it too often can sound robotic, overused, or even slightly dismissive.
That’s why learning alternative ways to say “please be patient” is helpful. The right wording can sound more empathetic, respectful, professional, or friendly — depending on the situation. Whether you’re a student, professional, customer support agent, or ESL learner, having multiple options allows you to communicate more naturally and effectively.
In this article, you’ll discover 33+ other ways to say “please be patient”, each explained with meaning, usage, tips, and examples so you can choose the perfect phrase with confidence.
When Should You Use These Alternatives?
Use alternatives to “please be patient” when:
- You want to sound more polite or empathetic
- You’re writing professional emails or messages
- You’re dealing with customers, clients, or students
- You want to avoid sounding repetitive or automated
- You need a softer, friendlier tone
⚠️ Avoid casual or humorous phrases in serious, legal, medical, or emergency situations unless appropriate.
33+ Other Ways to Say “Please Be Patient”
1. Thank you for your patience
Meaning: Expresses appreciation while asking for patience.
Usage: Professional and customer service contexts.
Tip: Sounds more polite than directly asking.
Example: Thank you for your patience while we resolve the issue.
2. We appreciate your understanding
Meaning: Acknowledges the delay respectfully.
Usage: Formal or professional situations.
Tip: Works well in emails and announcements.
Example: We appreciate your understanding during this process.
3. Kindly bear with us
Meaning: A polite request for patience.
Usage: Formal or semi-formal communication.
Tip: Best for written messages.
Example: Kindly bear with us as we complete the update.
4. Please allow us some time
Meaning: Asks for extra time politely.
Usage: Professional or service-related situations.
Tip: Sounds respectful and calm.
Example: Please allow us some time to review your request.
5. We’re working on it
Meaning: Reassures progress is happening.
Usage: Casual or professional settings.
Tip: Combine with reassurance if possible.
Example: We’re working on it and will update you soon.
6. We’ll be with you shortly
Meaning: Indicates a short wait.
Usage: Customer support and service roles.
Tip: Use only if the delay is brief.
Example: We’ll be with you shortly. Thank you for waiting.
7. Please wait a moment
Meaning: A simple request to wait briefly.
Usage: Casual or polite conversation.
Tip: Keep it friendly in tone.
Example: Please wait a moment while I check.
8. Thank you for waiting
Meaning: Gratitude instead of instruction.
Usage: Customer-facing communication.
Tip: Sounds more positive than asking.
Example: Thank you for waiting — we’re almost done.
9. We’re handling your request
Meaning: Confirms action is in progress.
Usage: Professional and service emails.
Tip: Reassures the reader.
Example: We’re handling your request and will respond soon.
10. Your request is being processed
Meaning: Indicates ongoing work.
Usage: Formal or automated messages.
Tip: Works best in written communication.
Example: Your request is being processed. Thank you for your patience.
11. We ask for your patience
Meaning: A formal request for waiting.
Usage: Official announcements.
Tip: Avoid overusing in casual chat.
Example: We ask for your patience during maintenance.
12. Please give us a little time
Meaning: Soft and friendly request.
Usage: Casual or semi-formal tone.
Tip: Sounds warm and human.
Example: Please give us a little time to fix this.
13. We’re doing our best
Meaning: Shows effort and care.
Usage: Emotional or sensitive situations.
Tip: Pair with reassurance.
Example: We’re doing our best and appreciate your patience.
14. We’ll update you soon
Meaning: Promises communication.
Usage: Professional and customer service settings.
Tip: Only say this if you plan to update.
Example: We’ll update you soon with more details.
15. Please remain on hold
Meaning: Formal request to wait.
Usage: Phone or call center situations.
Tip: Use polite tone when speaking.
Example: Please remain on hold while we connect you.
16. Thank you for bearing with us
Meaning: Appreciates continued patience.
Usage: Professional or formal writing.
Tip: Best for longer delays.
Example: Thank you for bearing with us during this delay.
17. We appreciate your time
Meaning: Values the other person’s effort.
Usage: Professional emails.
Tip: Shows respect.
Example: We appreciate your time and cooperation.
18. Please stand by
Meaning: Requests temporary waiting.
Usage: Technical or service contexts.
Tip: Sounds concise and direct.
Example: Please stand by while we reconnect.
19. We’re almost there
Meaning: Indicates completion soon.
Usage: Casual or friendly tone.
Tip: Use only when accurate.
Example: We’re almost there — thanks for waiting!
20. Just a moment, please
Meaning: Polite short wait request.
Usage: Everyday conversation.
Tip: Keep tone calm.
Example: Just a moment, please.
21. Please hold on
Meaning: Informal way to ask for patience.
Usage: Casual conversations.
Tip: Avoid in formal writing.
Example: Please hold on while I check.
22. We’re currently assisting others
Meaning: Explains the delay.
Usage: Customer service messages.
Tip: Adds transparency.
Example: We’re currently assisting other customers.
23. We’re reviewing your request
Meaning: Shows careful attention.
Usage: Professional contexts.
Tip: Sounds respectful.
Example: We’re reviewing your request carefully.
24. Please wait while we look into this
Meaning: Explains the reason for delay.
Usage: Support or service roles.
Tip: Builds trust.
Example: Please wait while we look into this issue.
25. We’ll get back to you shortly
Meaning: Promises response soon.
Usage: Emails or chats.
Tip: Keep timelines realistic.
Example: We’ll get back to you shortly.
26. We appreciate your cooperation
Meaning: Thanks for patience and understanding.
Usage: Formal communication.
Tip: Polite and professional.
Example: We appreciate your cooperation during this time.
27. Thanks for hanging in there
Meaning: Friendly appreciation.
Usage: Casual tone.
Tip: Avoid formal settings.
Example: Thanks for hanging in there!
28. We’re sorting this out
Meaning: Reassures problem-solving.
Usage: Casual or professional.
Tip: Sounds proactive.
Example: We’re sorting this out right now.
29. Please allow a brief delay
Meaning: Formal acknowledgment of waiting.
Usage: Announcements or notices.
Tip: Keep wording simple.
Example: Please allow a brief delay.
30. We value your patience
Meaning: Expresses appreciation.
Usage: Professional writing.
Tip: Warm but respectful.
Example: We truly value your patience.
31. We’re on it
Meaning: Confirms action.
Usage: Casual or modern tone.
Tip: Avoid in formal emails.
Example: Don’t worry — we’re on it.
32. Thanks for your continued patience
Meaning: Appreciates long waits.
Usage: Ongoing delays.
Tip: Use when delays repeat.
Example: Thanks for your continued patience.
33. We’ll resolve this as soon as possible
Meaning: Shows urgency and care.
Usage: Professional or service contexts.
Tip: Avoid promising exact time unless sure.
Example: We’ll resolve this as soon as possible.
34. Please wait patiently
Meaning: Direct but polite request.
Usage: Neutral situations.
Tip: Use sparingly to avoid sounding strict.
Example: Please wait patiently while we assist you.
Bonus: Professional & Polite Text Message Examples
- “Thanks for your patience — we’ll update you shortly.”
- “We appreciate your understanding and cooperation.”
- “We’re working on your request and will respond soon.”
- “Thank you for waiting. We’re almost done.”
Final Writing Tips
- Choose formal phrases for emails and professional settings
- Use gratitude-based wording instead of direct requests
- Avoid casual phrases with clients unless appropriate
- Match your tone to the urgency of the situation
- Be honest — only promise updates you can deliver
Discover More Articles
30+ Other Ways to Say “I Need Your Help” (Polite, Professional & Casual)
33+ Other Ways to Say “I Miss You” (Meaning, Usage & Examples)
33+ Other Ways to Say “I Love You” (Meaning, Usage & Examples)
